Custom Mascot Costume & Stuffed Toys with Good Quality And Reasonable Price

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Shipping Method
 

Worldwide Delivery

1.       Item Processing Time

After receipt of your order, we will check our warehouse firstly and will arrange it into production if it’s out of stock, test product carefully to ensure it passes our local QC test. For those existing character costumes showed on our website, it can be ready for shipping within 1  business  day if it’s available in warehouse, otherwise it takes 5-8 business days for reproduction for small quantities. Then it takes 1-4 business days for the package to be shipped to our courier. For customized costume, please allow one month or so to complete. Please note that these are only estimates.


     


 
Customs & Import tax
 
It is the buyer responsibility for any custom duty fees that may be charged upon delivery. How the import duty will be charged depends on each country custom policies.
 

After Sale Service

7-day Policy for Return and 15-day Policy for Exchange Products!

Return:
1) the product you received has serious quality problem,such as holes,splits.
2) the color of product you received is obviously different from the color of your order.Please notice that color aberration due to the color effect by the PC monitor and weather condition is not included.
3) the color of product you received is obviously different from the color of your order.Please notice that color aberration due to the color effect by the PC monitor and weather condition is not included.

In cases above,please contact us as soon as possible.According to your request,we will arrange return or exchange for you without delay. You need to send it back to us within 7 days since you received products.Please notice that we can not accept any return without being informed.
We are sorry to deny return of Custom Made products for their uniqueness.we can provide a revise service based on your request.

Exchange:
If the size of product you received is not the same with your order.
All cases met our Return Policy conditions
In cases above,please contact us as soon as possible.According to your request,we will arrange exchange for you without delay. We advise that customers count and check the goods immediately upon receipt.You need to send it back to us within 7 days since you received products.Please notice that we can not accept return without being informed.
About Custom Made products,if the size of product you received is not  same with you order,we can provide a revise service based on your request.

If you have other problems or questions, please feel free to contact us. We are all waiting to clarify for you.Our apologies if we bring you inconvenience.Your valuable suggestions will be highly appreciated.
 
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Copyright(C)2013 Aris Fancy Dress Costumes Ltd
The mascot costume characters are generic costumes and are not affiliated, licensed or associated with any corporation or trade marks